1. About these terms
These draft terms are intended to apply to [DOMAIN], operated by [COMPANY_NAME], ABN [ABN]. By using the website or placing an order after final terms are published, a customer agrees to the applicable website and sale terms.
2. Product information
Public specifications, features, compatibility, availability and included items apply only to the exact product and variant shown. Customers should not combine information from different products, documents or configurations.
Images should be treated as product representations; the approved order description and SKU identify what is supplied. Contact us before ordering if required information is missing or unclear.
3. Prices, GST and payment
Prices are shown in Australian dollars. Whether a displayed price includes or excludes GST must be stated beside the price and confirmed at checkout. [CONFIRM_GST_WORDING.]
Payment is processed by the configured payment provider. An order is not paid merely because a browser displays a success page; payment must be confirmed server-side by the provider.
4. Orders
An order is subject to product publication, valid pricing, availability, payment confirmation and acceptance by [COMPANY_NAME]. [CONFIRM WHEN A BINDING SALE CONTRACT FORMS, ORDER-REJECTION PROCESS AND ERROR-CORRECTION TERMS.]
5. Shipping and returns
Delivery and return arrangements are described in the Shipping and returns policy. Those arrangements must not limit rights that cannot be excluded under the Australian Consumer Law.
6. Safe use
Customers must follow the approved manual and safety instructions for the exact product. Always confirm that an outlet and electrical circuit are suitable for EV charging. Stop using the product if the plug, cable or enclosure appears damaged.
7. Wall-charger installation
Permanent EV charging equipment must be installed by an appropriately licensed electrician in accordance with applicable Australian requirements. Charging performance may depend on the charger, vehicle capability, property supply and installation configuration.
An online installation form creates an enquiry only. It is not a final price, site approval or confirmed booking. Separate accepted installation scope and terms may apply.
8. Consumer guarantees and warranty
Nothing in these terms is intended to exclude, restrict or modify consumer rights that cannot lawfully be excluded. Any voluntary product warranty is additional to applicable consumer guarantees.
See our draft warranty information and the ACCC consumer-guarantees guidance.
9. Website availability and acceptable use
Users must not misuse the website, interfere with security, submit unlawful content, attempt unauthorised access or use automated means in a way that harms the service or other users. Website availability may be interrupted for maintenance, security or circumstances outside reasonable control.
10. Intellectual property
[CONFIRM OWNERSHIP AND LICENCES FOR THE EVERGRID NAME, LOGO, WEBSITE CONTENT, PRODUCT IMAGES AND DOCUMENTS.] No right to reproduce protected material is granted except as allowed by law or written permission.
11. Liability
[AUSTRALIAN LEGAL REVIEW REQUIRED. INSERT AN APPROPRIATE LIABILITY CLAUSE THAT PRESERVES NON-EXCLUDABLE RIGHTS AND DOES NOT MISREPRESENT CONSUMER GUARANTEES.]
12. Privacy
The handling of personal information is described in the Privacy policy. Installation site photos are intended to remain private assessment records.
13. Changes and governing law
[CONFIRM NOTICE PROCESS FOR MATERIAL CHANGES.] These terms are intended to be governed by the laws of [STATE_OR_TERRITORY, AUSTRALIA], subject to applicable Commonwealth law.
14. Contact
[COMPANY_NAME], ABN [ABN]
Email: [SUPPORT_EMAIL]
Phone: [PHONE]
Address: [REGISTERED_OR_BUSINESS_ADDRESS]